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Work - Life balance
- Earn the trust of the people we interact with every day.
- Don’t compromise on QUALITY or SERVICE.
- Have the best people, delivering the best shopping experience, period.
- Treat every customer like family.
- Approach every interaction with kindness and respect
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
Our Commitment to Community
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Charitable Giving
Sendik’s takes pride in giving back and making a difference in the communities we serve. Throughout the course of every year, we team up with local charities to make a real difference in the lives of people who live and work in our communities. Some partnerships we’ve worked with in the past include:
- Stars & Stripes Honor Flight
- MACC Fund
- Feeding America Eastern Wisconsin
- HAWS
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Sustainability
Our customers trust us to be good stewards of the resources we use. We are proud of our Grind2Energy program, which turns food scraps into usable energy. We have Grind2Energy machines located in all of our full service stores,and we have converted food scraps into liquid energy that can be used to power homes and businesses.
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Caring for our Associates
The best people providing the best experience, period.
Our associates live our values every day.
Our associates live our values every day.
- Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”
- Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.
- Nimbleness: We will provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our guests and use “Red Truck Service” when additional assistance is needed.
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We invest in and value associate referals
BEEP: Bring Employees, Earn Pay! One of the greatest compliments we can receive is a referral from one of our associates. Associates who refer family members or friends for a job with Sendik’s could earn between $100-$500 if they are hired on and stay at least 90 days! Visit our associate portal for more information.
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We stay market competitive with wages and incentive programs
- We encourage and reward associates for taking on new responsibilities, learning new skills and delivering on The Sendik’s Difference through living our values of Service, Passion and Nimbleness.
- We seek to ensure our compensation programs are easily understood, equitable, flexible and growth driven.
- We regularly adjust pay ranges in accordance with the market
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Recognizing and Celebrating our People
There are many separate societies that emerged around the globe differed markedly from each other, and many of these differences persist to this day.
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Celebrating the Best! Associate Recognition Program
Without our associates, we could not deliver on The Sendik’s Difference every day. Our “Celebrating the Best” recognition program is a commitment to ongoing associate recognition with different events, coupons and giveaways throughout the year!
Sendik’s Signature Rewards Program
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The Sendik’s Signature Rewards Program is used company-wide by Store and Department Leadership to help provide “on-the-spot” recognition for associates who go above and beyond the scope of their normal job responsibilities and demonstrate our values of Service, Passion and Nimbleness.
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Red Truck Moments
Our associates’ hospitality hearts are not only noticed by the company, but by our customers, too! Red Truck Moments are compliments received by customers on our outstanding associates. Associates who receive a Red Truck moment receive a red truck pin, certificate, and a shout-out in the newsletter.A brief description highlighting the key message or action users can take.
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Associate of the Month Program
Recognizing and rewarding outstanding associates is a key part of Sendik's culture. Every month we celebrate an associate who demonstrates exceptional performance, dedication and customer service. The associate is rewarded with a gift and company-wide recognition!
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Milestone Recognition Program
Our associates work hard and deserve recognition for their loyalty and years of service! Our Milestone program observes associates with a gift and company recognition starting at 5 years of service and at every 5 year increment thereafter (5 years, 10 years, 15 years, 20 years, and so on).
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Associate Development
Orientation
- Learn Sendiks’ culture and values: Service, Passion and Nimbleness
- Put our values into practice
- Learn job specific skills
- Food safety & sanitation training
- New hire training checklist
- Reinforces our values
- Provides associates with stretch tasks and assignments
- Cross-training
- Understand career path opportunities within Sendik’s.
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Career Pathway Programs
Receive hands on, on the job training to take that next step in your career with Sendik’s!
- Deli Chef Training Program
- Butcher Training Program
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Leader Development
New Leader Workshop Series
- Lead to our Values: Service, Passion, Nimbleness
- Strengthsfinder
- Servant Leadership
- Commitment to Learning
- Sendik’s operational success
- Understand career path opportunities
- Facilitated industry learning opportunities
- Situational Leadership
- Leadership Development Program
- Quarterly Leadership Meetings
- Job Specific Certifications
- Industry and Professional Affiliations and Conferences
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Meeting your needs is approached through the lens of three key areas;
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Better Health
A comprehensive insurance package for full-time associates:
- Medical
- Dental
- Vision
- Life Insurance
- Short Term and Long Term Disability
Better Support
- Paid Time Off for Full Time Associates (Available for use after 60 days of employment)
- R&R Day for qualifying Part-Time Associates
- Paid Bereavement for Full Time Associates
- Paid Parental Leave for Full time Associates
- Employee Assistance Program
- Scholarship Opportunities
Better Financially
- An annual bonus program for all associates
- Annual performance compensation increases
- Holiday Pay and Holiday Worked
- New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day. Paid holidays are paid at straight time for eight (8) hours for Full Time Associates
- All associates who work on the above listed holidays will be paid time and a half for any hours worked
- 401K with Company Match (Eligible upon completion of 780 hours of service within 6 consecutive months)
- Financial Wellness Program - Finance360
- 10% Associate Discount provided to all associates
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